(In Development) 'Cool Line App' – Cool Line Online Queuing and Ordering System.

1. User Friendliness：

We understand the importance of user experience, therefore, the "Cool Line App" system will adopt an intuitive and user-friendly interface, enabling users to get started easily. We will also establish a customer service hotline and online help center to provide users with real-time assistance and support.

2. Security:

Security is our top priority. Our system will adopt advanced encryption technology to ensure the safety of user data and prevent data leaks. At the same time, we will comply with relevant laws and regulations to ensure the protection of user privacy.

3. Location and Navigation Features:

The system will have location and navigation features. Users can view the location of the nearest service points through the app, and the system will recommend the best route for the user, saving user’s time.

4. Multi-language Support:

To meet the needs of different user groups, "Cool Line App" will support multiple languages, enabling more people to use our services without barriers.

5. Push Notifications and Reminders:

In addition to real-time message reminders, we will also push relevant notifications and reminders based on users’ needs and behaviors, such as queuing status, waiting time estimation, and upcoming arrival reminders, ensuring that users won't miss any services.

6. Ratings for Shops and Services:

We will set up a rating system, allowing users to rate shops and services after completion. This will not only help other users make more informed decisions but also encourage shops to continuously improve service quality.

7. Coupons and Points System:

To enhance user stickiness and satisfaction, we will introduce various coupons and points activities. Users can earn points by using the "Cool Line App" and then exchange them for various discounts and gifts.

8. Data Analysis and Reports:

For our clients, we will provide detailed data analysis and reports, helping them to better understand customer needs, optimize service processes, and improve operational efficiency.

Through the above features and advantages, we believe that the "Cool Line App" will bring great convenience to users and clients, achieving service optimization and enhancement. We look forward to working hand in hand with businesses to create a better future together.